Support

Something not working, or a cue at the wrong moment? Email hello@blinkpause.com and a person will reply.

It helps to say which browser and version you use, which look you picked (Lids, Mist or Peek), and the site you were on.

Ideas

Wish BlinkPause did something it doesn’t? Email hello@blinkpause.com with what you’d like and when you’d use it. Every idea is read.

Quick fixes

I don’t see the blink on the page

BlinkPause draws on pages only with the optional access to sites, which the welcome asks for. Without it, the eye in the toolbar blinks instead. Give access from BlinkPause’s settings. If you have, check that the site isn’t on your list of sites to skip, and that you’re inside the hours you chose.

It doesn’t blink on the new tab page or the browser’s own pages

No extension may draw on those pages. With access to sites given, BlinkPause opens a small window at the top of the browser for a moment instead, where the eye blinks. It doesn’t take focus and closes by itself. You can switch it to the toolbar only in settings, under On the new tab page and browser pages.

Nothing happens during a video call

That’s on purpose. While a call is open in a tab (Google Meet, Zoom, Teams, Webex, Slack huddles and others), BlinkPause stays quiet. You can turn this off in settings.

A break didn’t come

Breaks wait for fullscreen and video to end, and for a pause in your typing. Being away from the computer for five minutes or more counts as a break, so the clock starts again.

I’m in another app and miss the breaks

The blink can only be drawn inside the browser. Turn on “Remind me in other apps” in settings and breaks reach you as a notification.

It’s too much, or too little

Make the cue less frequent (up to every 5 minutes), pick Gentle strength for Lids or Light depth for Mist, or try Peek and make the eye smaller. For more, choose Full or Deep. Pause it for 15 minutes, an hour or until tomorrow from the popup, the toolbar’s right-click menu or a shortcut.

What does a setting do?

Every section of BlinkPause’s settings has a help icon. Press it for a short, plain explanation of what the section does and why; it opens over the page and closes with Esc.

The spoken guide uses the wrong voice

BlinkPause uses voices installed on your computer, so the words never leave it. Pick another in settings, where each has a Listen button, or install more voices in your system settings.

The shortcuts don’t do anything

Another extension may already use them. Pick different keys at chrome://extensions/shortcuts (in Edge, edge://extensions/shortcuts; in Firefox, Manage Extension Shortcuts on the add-ons page).

My eyes still feel dry or sore

BlinkPause is a reminder, not a medical device. If your eyes stay dry, sore or blurry, see an optometrist or eye doctor.